23 ideas to measure an online brand
There are many ideas on how to build and measure an online brand or business in order to create a successful online presence. With so many options available, it can be difficult to know where to start. This article will provide 23 ideas to help get you started. Whether you are just starting out or looking for new and innovative ideas, this list has something for everyone.
“You are what you measure”, often attributed to Peter Drucker is important in the business of brand building. And since 46% of U.S. consumers say they would pay more for a brand they trust, it becomes very important to be able to measure your online brand.
Why are we creating this list of ideas to build an online brand or business?
- Increase brand awareness and reach a larger audience online
- Connect with customers and create a connection that leads to conversions
- Generate leads & customers from traffic through various online marketing channels
- Increase ROI on your online marketing campaigns
- Build & Grow your brand & Business

This series is divided into 5 posts based on the B-E-M-M-O process:
- Build an online brand
- Engage an online brand
- Market an online brand
- Measure an online brand
- Grow an online brand
Disclaimer: We earn a commission if you make a purchase at no additional cost to you. You can read our affiliate disclosure in our privacy policy.
The measure phase is where you track progress and analyze performance. In order to measure your brand, you will need to set up some goals and objectives. Once you have done that, you can begin to look at various metrics that will help you determine whether or not you are on track.
There are a number of different ways to measure an online brand. Here are 23ideas to get you started.
What are some ideas to measure an online brand?
1. Brand Awareness
There are many ways of measuring the brand awareness of your company or product.
One way is to use Google AdWords. You can set up a campaign and target keywords that are related to your brand. When people search for these keywords, your ad will appear. The number of people who click on your ad will give you an indication of brand awareness.
Another way to measure brand awareness is to use social media platforms such as Twitter and Facebook. You can create a page for your brand and track the number of likes, shares, and comments you receive. This will give you an idea of how many people are aware of your brand and are talking about it online.
Finally, you can measure brand awareness through online surveys. You can ask questions about your brand and track the results to see how many people are familiar with it. By using these methods, you can get an accurate measure of brand awareness and adjust your marketing strategy accordingly.
2. Brand Recognition

Brand recognition is the extent to which a brand is recognized by potential customers, and it is an important metric for businesses to track. Measuring brand recognition can help businesses to understand how well their marketing and advertising campaigns are performing, and it can also be used to identify opportunities for improvement.
There are a number of different ways to measure brand recognition, but one of the most common methods is to measure online brand searches. This can be done using Google AdWords or other similar tools, and it can provide valuable insights into how well a business’s branding efforts are paying off.
Other methods of measuring brand recognition include surveys and focus groups. Surveys can be used to measure both awareness and recall, and focus groups can provide insights into how recognizable a brand is and what associations people have with it.
Ultimately, measuring brand recognition is an important way for businesses to gauge the success of their marketing efforts.
3. Brand Preferences
There are a number of ways to measure online brand preferences.
One approach is to use surveys. This can be done through online surveys or by conducting in-person interviews.
Another approach is to measure click-through rates on ads or website links. This can give you an idea of which brands are most popular with your target audience.
Finally, you can also measure brand mentions on social media platforms. This can help you to identify which brands are being talked about the most online.
By using a combination of these methods, you can get a clear picture of brand preferences among your target consumers.
4. Web Traffic

There are a variety of ways to measure web traffic for a website or online brand.
The most common method is to track page views, which record the number of times a specific page on the site is accessed.
Other measures of web traffic include unique visitors, which count the number of distinct individuals who visit the site, and time spent on the site, which indicates how engaged visitors are with the content.
Additionally, web traffic can be analyzed in terms of organic search traffic, which comes from search engine results, and referral traffic, which comes from links on other websites.
By tracking these various measures of web traffic, businesses can get a better understanding of how their online presence is performing and where they need to improve.
5. Engagement

When it comes to online brand engagement, there are a number of different factors that you need to take into account. Here are just a few of the key things that you should measure:
Social Interactions
This includes things like likes, comments, and shares. It’s an excellent way to gauge how much your audience is interacting with your content.
The reach of your content
This metric measures how many people have seen your content. It’s a good way to gauge the overall visibility of your brand.
The level of engagement
This metric measures how engaged your audience is with your content. It takes into account factors like the average time spent on a page and the bounce rate.
The number of conversions
This metric measures how many people take the desired action after viewing your content. This could be something like signing up for a newsletter or making a purchase.
The Net Promoter Score
This metric measures how likely your audience is to recommend your brand to others. It’s a good way to gauge the overall satisfaction with your brand.
These are just a few of the metrics that you should measure when it comes to online brand engagement.
By tracking these metrics, you’ll be able to get a better understanding of what’s working and what isn’t. And that will help you fine-tune your approach to ensure that you’re getting the most out of your online presence.
6. Social Media

While social media has become an increasingly important part of marketing, it can be difficult to measure its effectiveness.
Followers
One way to measure the success of your online brand presence is by looking at the number of followers and interactions you have on each platform.
However, this only provides a partial picture, as you also need to consider the quality of your followers and their level of engagement.
Website Referral Traffic
Another way to measure social media success is by looking at website traffic data. This can help you to see how many people are coming to your site from social media platforms and how long they are staying on your site.
By looking at both follower numbers and website traffic, you can get a more complete picture of your social media success.
7. Email Marketing

Email marketing can be a great way to measure online brand awareness and interest.
By sending out emails to customers and potential customers, businesses can track how many people open and click through the links in their emails. This information can be used to measure the effectiveness of different marketing campaigns, as well as to gauge customer interest in other products or services.
Additionally, businesses can use email marketing to track how many people unsubscribe from their mailing lists. While a high unsubscribe rate may be discouraging, it can also provide valuable information about what type of content is not resonating with customers.
By paying attention to these metrics, businesses can fine-tune their email marketing strategy and ensure that they are reaching the widest possible audience.
8. Search Engine Optimization

Every business wants to measure its Return on Investment (ROI). Search Engine Optimization (SEO) is no different. Measuring your SEO progress and success has become more important than ever in order to compete online. But with so many different factors and moving parts, how do you measure your ROI for SEO? Here are a few methods:
One way to measure your SEO ROI is by tracking your brand’s mentions and keywords across the web. You can do this using a tool like Google Alerts or Mention. This will give you an idea of how often your brand is being talked about online, and whether or not it’s in a positive light.
Another way to measure your SEO ROI is by looking at your website’s traffic data. This includes both organic and direct traffic. Look at how these numbers have changed over time, and compare them to any changes you’ve made to your SEO strategy. If you see a correlation between the two, then you can infer that your SEO efforts are having a positive impact.
Finally, you can also measure your SEO ROI by looking at your conversion rates. This means tracking how many people who visit your website go on to take the desired action, such as making a purchase or signing up for a newsletter. Again, you can compare these numbers to changes in your SEO strategy to get an idea of how effective your efforts are.
Measuring your SEO ROI can be challenging, but it’s important to do if you want to stay competitive online. By using the methods described above, you can get a good idea of whether or not your SEO efforts are paying off.
9. Advertising

There are a number of ways to measure the effectiveness of online advertising.
Brand Lift
One common metric is brand lift, which measures how well an ad correlates with positive brand awareness.
Click-through Rate
Another metric is click-through rate, which measures the number of times an ad is clicked on divided by the number of times it is impressions.
Cost per Click
Cost per click is another important metric, which measures how much it costs to generate a click on an ad.
By understanding these various metrics, businesses can more effectively measure the success of their online advertising campaigns.
10. Public Relations
One way to measure the effectiveness of a public relations campaign is to track how often the brand is mentioned online. This can be done by conducting a search for the brand name on social media and news sites. If there is a significant increase in mentions after the launch of a PR campaign, it indicates that the campaign has been successful in raising awareness of the brand.
Another way to measure PR effectiveness is to track changes in key metrics such as web traffic, sales, and customer satisfaction. If there is a positive shift in these metrics after a PR campaign, it indicates that the campaign has been successful in achieving its objectives.
Finally, surveys and focus groups can be used to measure changes in public perceptions of a brand before and after a PR campaign. This information can be used to determine whether the campaign has been successful in improving the brand’s image.
11. Sales
Measuring sales is essential for any business, but it can be especially challenging for online brands. There are a number of different factors to consider, such as website traffic, conversion rates, and average order values.
Additionally, it’s important to track changes over time and to measure against specific goals. One helpful way to measure online sales is to use Google Analytics. This tool can provide insights into website traffic, conversion rates, and other key metrics. Another useful tool is Crazy Egg, which can help to measure which areas of a website are driving the most sales.
By tracking these essential metrics, businesses can get a better understanding of their sales and how to improve their online brand.
12. Customer Service

To measure online brand reputation, web analysts typically use some form of Sentiment Analysis. This is where we analyze customer service interactions – such as social media posts, forum comments, and blog posts – to see how people feel about a company or product. We can use this data to measure things like Net Promoter Score (NPS) or Customer Satisfaction (CSAT).
Net Promoter Score (NPS)
NPS measures how likely customers are to recommend a company to others, on a scale of 0-10. To calculate it, we take the percentage of customers who rate the company a 9 or 10 (promoters), and subtract the percentage of customers who rate the company a 0-6 (detractors). A positive NPS score means that more people are promoting the company than detracting from it; a negative score means the reverse.
Customer Satisfaction (CSAT)
CSAT measures customer satisfaction on a scale of 1-5, with 5 being the highest. To calculate it, we take the percentage of customers who rate their experience as 4 or 5, and subtract the percentage of customers who rate their experience as 1 or 2. A high CSAT score indicates that most customers are satisfied with their interaction; a low score indicates that many customers are dissatisfied.
Both NPS and CSAT are valuable measures of customer service quality, but they each have their own strengths and weaknesses. NPS is great for measuring overall brand reputation, but it doesn’t give us much information about specific interactions. CSAT, on the other hand, tells us how satisfied customers are with individual interactions, but it doesn’t necessarily reflect how they feel about the brand as a whole. The best way to get a complete picture of customer service quality is to use both NPS and CSAT.
13. Webinars

Measuring the success of a webinar is essential for understanding the return on investment (ROI) for the time, effort, and money put into hosting one. While there are many factors to consider, here are three of the most important metrics to measure:
The number of attendees
This metric will give you an idea of how successful your promotion and marketing efforts were in drawing people to your webinar. It can also give you insight into the topic’s popularity and how well it resonated with your target audience.
The engagement level
This metric can be measured in a number of ways, including the average time spent on the webinar, the number of questions asked, and the number of people who stay until the end. Engagement level will give you a sense of attendees’ engagement with the content and whether they found it valuable.
Post-webinar survey results
A post-webinar survey is an excellent way to collect feedback from attendees about their experiences. It can help you identify areas for improvement and gather suggestions for future webinars.
By measuring these three essential metrics, you will get a clear picture of your webinar’s success and be able to determine its ROI.
14. eBooks

Measuring the impact of an eBook can be difficult, especially if it’s given away for free. However, there are still several ways to measure its success.
Downloads
One way is to track how many people download or share the eBook. This can give you a good idea of how far your reach is and how popular the eBook is.
Leads
Another way to measure the success of an eBook is to track how many leads it generates. You can do this by setting up a form on your website that people must fill out to download the eBook. This will allow you to measure how effective the eBook is in generating new leads for your business.
Conversions
Finally, you can measure the impact of an eBook by looking at how many sales or conversions it generates. If you’re selling products or services, you can track how many people purchase something after reading your eBook. This will give you a good idea of how successful the eBook is in driving sales. By measuring these three things, you’ll get a good idea of the overall success of your eBook.
15. Whitepapers

Measuring the impact of a whitepaper can be tricky. Unlike other marketing collateral, whitepapers are not typically shared for the express purpose of promoting a brand.
Instead, they are meant to provide readers with detailed information about a particular topic. As such, traditional measures of online brand engagement, such as website traffic or social media shares, may not give an accurate picture of a whitepaper’s success.
Fortunately, there are a number of other indicators that can be used to measure a whitepaper’s effectiveness.
Downloads
One is the number of downloads it receives. This is a good measure of interest, but it doesn’t necessarily indicate whether readers found the content useful.
Leads
Another metric is the number of leads generated. This allows you to track how well the whitepaper is performing as a lead-generation tool.
Citations
Finally, you can measure how often the whitepaper is cited by other sources. This shows that your paper is being read and respected by others in your field. By considering all these factors, you can get a comprehensive picture of how your whitepaper is performing and adjust your marketing strategy accordingly.
16. Direct Traffic
Direct traffic can be measured in a number of ways in order to ascertain the effect it has on an online brand.
Web Analytics
Firstly, web analytics can be used in order to measure direct traffic. This data will show how much traffic is being driven to a website through direct means such as typing in the URL or via bookmarks.
Social Media Analytics
Social media analytics can also be used in order to measure direct traffic, by ascertaining how much traffic is being driven to a website through social media posts or social media sharing.
Branded Search
Finally, branded search data can be used in order to measure how often a website is being looked up directly, which will give an indication of how well-known the online brand is. All of these methods can be used in order to measure direct traffic and ascertain its effect on an online brand.
17. Referral Traffic

There are a variety of ways to measure referral traffic.
The most common method is to use web analytics software to track the number of visits to your website that come from referrals.
You can also measure referral traffic by looking at the referrer field in your web server logs. This will show you the URL of the page that is linked to your website.
Another way to measure referral traffic is to ask people who visit your website how they found out about it. This can be done through surveys or by asking customers during customer service interactions.
By measuring referral traffic, you can get an idea of how well your online brand is doing and where your marketing efforts are most effective.
18. Backlinks

Backlinks are an important measure of an online brand’s strength and popularity.
In simple terms, a backlink is any link from one website to another. The number of backlinks pointing to a website is one way of gauging that site’s popularity and importance.
There are a number of ways to measure backlinks. One common method is to use Google’s PageRank algorithm. This algorithm takes into account the quantity and quality of links pointing to a website when determining its ranking in search results.
Another method is to measure the number of referring domains, which counts the number of unique sites that link to a given site.
Whatever method you choose, measuring backlinks can give you valuable insights into the strength of your online brand.
19. Podcasts

In order to measure the success of a podcast, online marketers need to consider various factors.
The first step is to identify the goals of the podcast.
For example, is the goal to build brand awareness or generate leads? Once the goals are clear, marketers can begin to measure key metrics such as reach, engagement, and conversion rates.
Reach
Reach is a measure of how many people are exposed to the podcast. This can be calculated by looking at the number of downloads or unique listeners.
Engagement
Engagement is a measure of how engaged listeners are with the content. This can be calculated by looking at things like completion rates and average listen times.
Conversions
Conversion rates measure how many listeners take action after hearing the podcast. This could include subscribing to a mailing list or following the brand on social media.
By tracking these key metrics, marketers can get a better sense of how successful their podcasts are in achieving their desired objectives.
20. Videos

In today’s digital world, videos are an essential part of any online brand. But with so many different platforms and formats, it can be difficult to know how to measure their success.
Here are some key factors to consider when evaluating the performance of your videos:
Views
How many people have watched your video? This is a good measure of overall reach.
Engagement
What proportion of viewers are watching your videos all the way through? This measure can give you an idea of how engaging your content is.
Shares
How often are your videos being shared on social media or other platforms? This indicates how viral your videos are.
Comments
What kind of feedback are you getting from viewers? Positive comments can show that people are enjoying your videos.
Conversions
Are people taking action after watching your videos, such as signing up for a newsletter or making a purchase? This measure can indicate how effective your videos are at driving results.
21. Surveys

Online surveys are a great way to measure your brand’s customer satisfaction levels. By asking customers about their experience with your products or services, you can get valuable feedback that can help you improve your business.
However, it’s important to measure surveys properly in order to get accurate results. Here are a few tips:
Representation
Make sure the survey is representative of your customer base. This means surveying a wide range of customers, including those who have recently interacted with your brand as well as those who haven’t interacted with your brand in a while.
Relevancy
Ask clear, concise questions. Be sure to avoid questions that are leading or biased.
Use multiple choice questions sparingly. While they can be helpful in some cases, open-ended questions will usually yield more detailed and helpful responses.
By following these tips, you can ensure that your online surveys are accurate and informative.
22. Events

It’s important to measure the effectiveness of your online brand campaigns in order to optimize results.
Here are some tips on how to measure the success of your events:
Baseline Metrics
First, you’ll want to establish some baseline metrics. These could include measures like website traffic or social media engagement. By having a baseline, you’ll be able to more effectively measure the impact of your event. Event-Specific Metrics are metrics that you can track for your event. These could include things like ticket sales or sign-ups. By tracking these metrics, you’ll be able to get a better sense of how successful your event was.
Post-Event Analysis
Once your event is over, it’s important to do a post-event analysis. This will help you understand what worked well and what could be improved for future events.
Some things you may want to consider include:
- How many people attended your event?
- How many people signed up for your event?
- How many people engaged with your event on social media?
- What was the overall sentiment of your event?
By evaluating these factors, you’ll be able to get a better sense of how successful your event was and what you can do to improve future events.
Tracking
Next, you’ll want to set up tracking for your campaign. This could involve using special tracking links or UTM codes. This will help you measure the effectiveness of your digital campaign in terms of brand awareness.
You can also track offline campaigns by using things like coupon codes or QR codes. This will help you to see how effective your offline campaign was in terms of driving online traffic.
There are many different ways to track campaigns, so it’s important to choose the method that makes the most sense for your business. But once you’ve got tracking set up, you’ll be able to see how well your digital campaigns are performing.
By tracking how many people click on your links or visit your website, you can get a sense of how well your campaign is doing. This information can then be used to improve future campaigns.
Comparison Measurements
Finally, you’ll want to measure your results against your baseline metrics.
By following these steps, you can ensure that you’re getting the most out of your online brand campaigns.
Here are some tips for this exercise:
- Make sure you’re using tracking links and UTM codes. This will help you track the performance of your campaigns and make comparisons against your baseline metrics.
- Look at both your overall results and your individual campaign results. This will give you a good idea of how each campaign is performing and whether it’s meeting your goals.
- Compare your results against your baseline metrics. This will help you see how your campaigns are performing and whether they’re successful.
- Make sure to keep track of your progress over time. This will help you measure the success of your campaigns and make adjustments as necessary.
By following these steps, you can ensure that you’re getting the most out of your digital brand campaigns. tracking your progress and making comparisons against your baseline metrics will help you ensure that your campaigns are successful.
Digital Brand Campaign Tracking Tips
- Use tracking links and UTM codes
- Look at overall results and individual campaign results
- Compare results against baseline metrics
- Keep track of progress over time
23. Competitor Analysis
It’s important to keep track of your competitors in order to understand the competitive landscape and compare it to your own brand.
Competitor analysis can help you to:
- Understand your competitors’ strengths and weaknesses
- Identify new opportunities
- Stay ahead of the competition
There are a few key things you’ll want to look at when doing a competitor analysis. These include:
- Their digital presence: This includes their website, social media platforms, and online advertising.
- Their products and services: What do they offer? How do their products and services compare to yours?
- Their pricing: What is their pricing strategy? How does it compare to your pricing strategy?
- Their target market: Who are they targeting with their marketing efforts?
By understanding these factors, you’ll be able to get a better sense of your competitors and how to stay ahead of them.
In Summary
Measuring your online brand will help you determine whether or not you are meeting your goals and objectives. By tracking the right metrics, you can make changes to your marketing strategy as needed. These ideas should get you started on the right track.
FAQ – Frequently Asked Questions
How is digital branding measured?
Digital branding can be measured in a number of ways, including:
- branded search volume,
- brand awareness, and
- conversion rate.
- Use tracking links and UTM codes,
- look at overall results and individual campaign results,
- compare results against baseline metrics,
- and keep track of progress over time.
Can you measure brand value?
Yes, there are a number of ways to measure brand value. The most common method is to look at the market capitalization of a company. This is the value of all the shares of stock that are outstanding. Another way to measure brand value is to look at the revenue that a company generates. This can be done by looking at the sales of a company’s products or services. Finally, brand value can also be measured by looking at the number of customers that a company has. This can be done by looking at the number of active users of a company’s products or services.
What is a good Brand?
There are a number of ways to measure the success of a brand. Some common metrics include brand awareness, customer satisfaction, and brand loyalty.
Brand awareness is often measured by surveys that ask respondents how likely they are to consider a purchase from a particular brand. Customer satisfaction can be measured through customer surveys that ask about their overall experience with a brand. Brand loyalty can be measured by customer surveys that ask how likely they are to continue using a particular brand.
Each of these metrics provides valuable insights into the success of a brand. However, it is important to remember that no single metric can provide a complete picture of a brand’s success. Instead, it is important to look at a variety of metrics in order to get a complete understanding of a brand’s performance.
What is Brand Measurement?
Brand measurement is the process of assessing the strength, awareness, and reputation of a brand. It can be used to track progress over time, identify areas in need of improvement, and benchmark against competitors.
There are a variety of methods that can be used to measure brand strength, including surveys, focus groups, interviews, and consumer research. Brand measurement can be a complex and costly endeavor, but it is essential for any company that wants to protect and grow its brand.
Why is Brand Measurement Important?
Brand measurement is important because it provides insights into how customers perceive your brand. It can help you identify problem areas and make changes that improve customer satisfaction and loyalty. Brand measurement can also be used to track progress over time and ensure that your brand is moving in the right direction.
What are the Benefits of Brand Measurement?
There are many benefits to brand measurement, including:
- Improved customer satisfaction: By understanding how customers feel about your brand, you can make changes that improve their experience.
- Increased brand loyalty: Satisfied customers are more likely to be loyal to your brand.
- Greater market share: A strong brand can help you attract new customers and grow your business.
- Enhanced reputation: A positive reputation can lead to increased sales, lower marketing costs, and improved employee morale.
What Are the Challenges of Brand Measurement?
There are a few challenges that can make brand measurement difficult, including:
- Cost: Brand measurement can be a complex and costly endeavor.
- Time: It can take time to gather data and analyze it properly.
- Expertise: You may need to hire experts to help you with brand measurement.
Despite these challenges, a brand measurement is an essential tool for any company that wants to protect and grow its brand. By understanding the strength of your brand, you can make changes that improve customer satisfaction and loyalty and increase your market share.
How Can I Get Started with Brand Measurement?
If you’re interested in starting brand measurement for your company, there are a few things you can do to get started:
- Define your goals: What do you want to learn from brand measurement? What changes do you hope to make as a result of the data you collect?
- Choose a method: There are a variety of methods you can use to measure brand strength. Choose the one that makes the most sense for your company.
- Gather data: Once you’ve chosen a method, it’s time to start collecting data. This can be done through surveys, focus groups, interviews, and consumer research.
- Analyze the data: Once you have the data, it’s time to analyze it and look for trends. This will help you identify problem areas and make changes that improve your brand.
Brand measurement is an essential tool for any company that wants to protect and grow its brand. By understanding the strength of your brand, you can make changes that improve customer satisfaction and loyalty and increase your market share.
How Can I Get Help with Brand Measurement?
If you need help with brand measurement, there are a few places you can turn:
- Hire an expert: There are many companies that specialize in brand measurement. If you’re not sure where to start, consider hiring one of these companies to help you.
- Use a tool: There are many brand measurement tools available online. These tools can help you collect and analyze data, and make changes to your brand.
- Read a book: If you want to learn more about brand measurement, there are many books that can help. A quick search online will reveal a variety of options.
No matter where you turn for help, the important thing is to get started. Brand measurement is an essential tool for any company that wants to protect and grow its brand. By understanding the strength of your brand, you can make changes that improve customer satisfaction and loyalty, and increase your market share.